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Privacy Policy

Wonderful Flora has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site: www.wonderfulflora.com

We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don’t have to re-enter it each time you visit our site.

Our site’s registration form requires users to give us contact information (like their name and email address) and demographic information (like their zip code). We use customer contact information from the registration form to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor the visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.

Privacy & Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Personal data
This privacy policy explains the types of personal information we collect through our Website (www.wonderfulflora.com) how the information is collected and used.  Example of personal information that we collect include name, address, contact number, email address, order information, demographic information, IP address, and your gift recipients’ information.

This information is collected at various places when you (i) Register as an Online Member; (ii) Send in an inquiry; (iii) Subscribed to our e-newsletter; (iv) Place an order with us; (v) Chat with our Customer Service Officer.

We use this collected information to:

Create an online account
Process your online orders
Respond to your requests or queries.
Update you on our latest gift collections and promotions via email.
Comply with any applicable rules, laws and regulations governed in accordance to the law of Singapore.

This information is encrypted and transmitted over the Internet with SSL (secure-socket-layer) encryption technology. Other security measures on this website include limited access data-centers and firewall technology to ensure your information is safe and protected.  We also assure you that the confidentiality of your personal information is maintained and protected. We will not sell, rent or transfer your information to any third party for commercial purposes.

Use of Cookie
A Cookie is a small data file stored on your web browser when you surf on the Internet. Many websites like ours rely on Cookies to better understand visitors’ needs and interests and to provide better online shopping experience. It enables certain features on our websites to remember you and your online purchase with you return and to personalize your online experience for better Customer Care.
You may always choose to block cookies or clear them from your computer. Please kindly refer to the HELP section on your web browsers on how to block and clear cookies. However, if you disable the cookie, certain features such as saved shopping cart will not be available.

Unsubscribe
From time to time, we may send you update on our latest gift collection, contest and promotions or discount offers via email, postal mailers or phone. You may unsubscribe through the unsubscribe link in the enewsletter that you have received or specify your contact preference by logging onto your account to update your Profile. Alternatively, you may drop us an email at sales@wonderfulflora.com to unsubscribe.

Contact Us
For any questions relating to your Personal Data or about our Privacy Policy, you may contact our Team at the following:
Wonderful Flora
1001 Jalan Bukit Merah
#03-04, Singapore 159455
sales@wonderfulflora.com

 

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